PLEASE READ THESE TERMS CAREFULLY BEFORE USING THIS WEBSITE
Term |
Meaning |
Data Security Breach
|
means any act or omission that may or may already have compromised the security of Personal Data, e.g. accidental loss, destruction, theft, corruption or unauthorised disclosure of Personal Data; |
Data Controller | is the entity which determines the purposes for which, and the manner in which, any Personal Data is processed. It has a responsibility to establish practices and policies in line with the GDPR. esela is the data controller of all Personal Data used in its business; |
Data Processor | includes any person who processes Personal Data on behalf of a Data Controller. Employees of Data Controllers are excluded from this definition but it will include suppliers which handle Personal Data on esela’s behalf such as outsourced service providers; |
Data Subject | means the individual to whom the Personal Data relates; |
EEA | means the European Economic Area; |
GDPR | General Data Protection Regulation which applies across the European Union (including in the United Kingdom); |
Personal Data | means information relating to identifiable individuals. This includes expression of opinion about the individual and any indication of someone else’s intentions towards the individual. Personal Data includes Special Category Personal Data; |
Processing Information
|
means obtaining, recording, organising, storing, amending, retrieving, disclosing and/or destroying information, or using or doing anything with it. Processing also includes transferring Personal Data to third parties; |
Special Category Personal Data | Personal Data revealing racial or ethnic origin, political opinions, religious beliefs, philosophical beliefs or trade union membership, genetic and biometric data, and data concerning health, sex life or sexual orientation; |
Personal Data we will collect |
Personal Data we may collect depending on why you have contacted us |
· Your name, address, telephone number and other contact information
· Electronic contact details, e.g. your email address and mobile phone number · Your financial details e.g. when becoming a member of esela · Your use of our IT, communication and other systems, and other monitoring information, e.g. if using our secure online client portal. |
· Your bank and/or building society details
· Details of your professional online presence, e.g. LinkedIn profile · Your employment status |
Personal Data we may collect depending on why you use our website |
· Your name, email address, telephone number and home address
· Name of your organisation and job title · Information relating to the matter in which you are contacting us about · Payment details |
Personal Data we may collect depending on the nature of your complaint |
· Your name, address, telephone number, email address and mobile phone number
· Information relating to the matter · Your bank details |
What we use your Personal Data for |
Our reasons and the legal basis for processing |
To provide services to you (or in relation to you – not directly to you). | For the performance of our contract with you or to take steps at your request. |
Conducting checks to identify our members and verify their identity; screening for financial and other sanctions or embargoes; other processing necessary to comply with professional, legal and regulatory obligations that apply to our business. | To comply with our legal and regulatory obligations. |
Ensuring business policies are adhered to and operational reasons, such as improving efficiency, training and quality control. | For our legitimate interests or those of a third party, e.g. to make sure we are following our own internal procedures so we can continuously improve our service to you. |
Ensuring the confidentiality of commercially sensitive information. | For our legitimate interests or those of a third party, e.g. to protect our intellectual property and other commercially valuable information. To comply with our legal and regulatory obligations. |
Statistical analysis to help us manage our business. | For our legitimate interests or those of a third party, e.g. to make sure we are following our own internal procedures so we can continuously improve our service to you. |
Preventing unauthorised access and modifications to systems. | For our legitimate interests or those of a third party, e.g. to prevent and detect criminal activity that could be damaging for us and for you.
To comply with our legal and regulatory obligations. |
Updating member records. | For the performance of our contract with you or to take steps at your request before entering into a contract. To comply with our legal and regulatory obligations. For our legitimate interests or those of a third party, e.g. making sure that we can keep in touch with our members about existing and new services. |
Marketing our services to existing and former members and third parties who have expressed an interest in our services. | For our legitimate interests or those of a third party, i.e. to promote our business to existing and former members. |
Our website may, from time to time, contain links to and from websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any Personal Data to these websites.
Or click here to become an esela member.
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